Privacy Policy

We collect what we need. Nothing more.

Plain-English privacy policy for Gogos tutors. Last updated June 2026. The full legal text is linked below.

What we collect

Identity & contact
Legal name, email address, phone number, and government ID (collected by our verification partner — Gogos never stores the raw document).
Banking information
Routing and account number for direct deposit, collected and encrypted by Stripe. Gogos stores only the last 4 digits for display.
Session data
Session timestamps, subject, duration, student rating, recap content. Video is not recorded or retained unless you enable recording with student consent.
Device & usage
Browser type, IP address, and in-app navigation patterns for security monitoring and product improvement. No fingerprinting or cross-site tracking.

How we use it

Platform operations
Matching you with students, processing payouts, calculating S-Rank scores, and sending session reminders.
Safety & trust
Fraud detection, background check verification, and reviewing reports of policy violations.
Product improvement
Aggregated, anonymized usage data to improve matching, scheduling, and the session experience. Never sold to third parties.
Legal compliance
Tax reporting (1099-NEC), responding to valid legal requests, and GDPR/CCPA obligations.

Your rights

Access & export
Request a full export of your data within 7 days via Settings → Privacy → Export my data.
Correction
Update incorrect profile information at any time in Settings. Legal-name corrections require ID reverification.
Deletion
Close your account to delete profile and session data. Tax records are retained for 7 years per IRS requirements.
Opt-out of analytics
Disable usage-pattern tracking in Settings → Privacy. Core session data cannot be disabled as it's required for payouts and ratings.
Contact

Privacy questions or requests

Email privacy@gogosedu.com. We respond within 5 business days. For GDPR data-subject requests, include your tutor ID.